Custom Installation Steps

Follow these steps to complete the installation process.

Before you begin, make sure you have completed Prerequisites for Custom Installation.

1. Preparing the Environment
   1. Formatting a Disk for Graphic Images Storage and the Database
   2. Creating and Sharing the Graphics Image Folders
   3. Installing Prerequisites for a Custom Installation
   4. Configuring Windows Firewall
2. Preparing Permissions
   1. Creating a Service Account User in Active Directory
   2. Assigning SQL Permissions to the Service Account User
   3. Adding the Service Account User to the Local Administrators Group
   4. Adding the Service Account User to the Local IIS_IUSRS Group
3. Installing and Configuring Databases
   1. Configuring Location for Recorded Screenshots
   2. Installing the ObserveIT Databases
   3. Verifying Database Installation
   4. Moving Database File to Drives
   5. Setting Initial Database File Sizes
   6. Installing Database Maintenance
4. Configuring Microsoft Internet Information Server (IIS)
   1. Obtaining a Digital Certificate
   2. Assigning a Digital Certificate
   3. Creating a New Application Pool in IIS 8.X
   4. Creating a New Website in IIS 8.X for the Application Server
   5. Creating a New Website in IIS 8.X for the Web Console
5. Installing ObserveIT Components
   1. Installing ObserveIT Application Server
   2. Installing ObserveIT Web Management Console
   3. Installing the Screenshots Storage Optimizer
   4. Installing the Screenshots Storage Optimizer
   5. Installing the Website Categorization Module
   6. Verifying the ObserveIT Services Identity
6. Configuring ObserveIT Installation
   1. Configuring the Admin Password
   2. Configuring LDAP Settings
   3. Configuring SMTP Settings
   4. Configuring Screen Capture Data Storage
7. Installing ObserveIT Agents
   1. Windows Agent Deployment
   2. Mac Agent Mass Deployment using JAMF
   3. Unix/Linux Offline Agent Deployment