Mac Agent Deployment Overview

This topic describes Mac Agent deployment methods and prerequisites.

Before deploying review what you need to know, see What You Need to Know about Mac Agent Setup.

Deployment Methods

From version 7.12.0, before deploying, you must download the script file with authentication details. For Mac Agent Interactive Deployment, download the JWT script (settings.json).For Mac Agent Mass Deployment using JAMF, download the preinstall script (preinstall.sh). These scripts are downloaded from the Web Console, Configuration > Settings > Service Settings. (See Configuring Service Settings.)

• Mass Deployment: This method allows you to deploy ObserveIT agents to multiple Mac OS endpoints.

  • Mac Agent Mass Deployment using JAMF

  • Mac Agent Mass Deployment using VMware AirWatch

• Mac Agent Interactive Deployment: This method is used to deploy a single endpoint. You are prompted to provide the parameter information.

• Mac Offline Agent Deployment: This method is used to install the Agent in offline mode.

Here is what you need to know before you deploy:

Supported Versions

• macOS Mojave 10.14

• macOS Catalina 10.15

• macOS Big Sur 11

For details, see macOS Big Sur 11 Solution.

Hardware Requirements

• MacBook / iMac / Mac mini

• 1.6 GHz or faster Intel Core processor

  or Apple M1 Chip CPU

  Prerequisite for Apple M1 Chip - endpoint must have an emulation software (Rosetta 2) installed prior to installing a 7.11.1 Mac Agent.

• 4 GB RAM or more

• 1 GB free hard disk space

• 100 Mb/1Gb Ethernet adapter (1 Gigabit link speed recommended)

 

For information about security and privacy configuration settings, see Mac Agent Security and Privacy Settings.

For details about components, see Mac Agent Components.