Verifying Successful User Activity Recording after Installation

After Agent installation, you can verify successful user activity recording and replay of recorded sessions using the ITM On-Prem Web Console.

To verify successful user activity recording and replay

1. Log on to one of the monitored endpoints.

2. Perform several actions such as opening an application or two, typing some text in a Notepad window, running a command or two in a Command Prompt window, and opening a Control Panel applet or two.

3. Log off from the monitored machine.

4. On the ITM On-Prem (ObserveIT) Application Server, open the ITM On-Prem Web Console. A shortcut is automatically added to the Start menu, but you can manually open it by typing http://localhost:4884/observeit in a browser window (IE, Chrome, or Firefox).

5. Log on using the "admin" user and the password you configured.

6. Use the Endpoint or User Diaries to find the recorded session.

7. Expand the session, and review the textual transcript of the actions you performed in Step 2.

8. Replay the recorded session by clicking the Play icon next to the session.

9. Close the browser window.