Configuring Service Settings
Service settings contain links to files you need to download when installing the Agent and Screenshot Optimizer. These files contain authentication required for the installations. You must download the relevant file before installing.
From version 7.14.2, the Updater installation also requires a valid JWT configuration file during installation. Download the JWT and set the expiration. (By default expiration is set to 7 days.)
The downloaded file will be valid for the specified number of days. When the file expires, it cannot be used for additional installations. Make sure the file will not expire before you have time to complete the installation. It is suggested that you set the number of days to 180. For security reasons, after successful installation, it is recommended that you remove the file.
When installing Windows Agent, the JWT file must be saved in a local folder. Do not save to a network location.
When installing the Mac Agent, DMG package no longer includes a preinstall script for remote installation. The preinstall script is the Script file, downloaded here. (For details, see Profile Configuration Files.)
Accessing Service Settings Configuration Files
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Select Configuration > Settings > Service Settings.
The Download Configuration Files for Installations page in the Installation Configuration Files tab opens.
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From Agent Installation area, click and download the file you need for Agent installation:
For Windows and Mac, you can set the expiration time. This is the amount of time you want the downloaded file to be valid.
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Windows Agent installation: Download JWT File (
settings.json -
Mac Agent installation: Download JWT File (
settings.json)for (preinstall.sh) -
Linux Agent installation: Download JWT File (
settings.json)file location<jwt file path>is included in command line. -
Screenshot Storage Optimizer: Download JWT File (
settings.json)
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From Updater Installation area, click and download the file you need for Updater installation:
For Windows and Mac, you can set the expiration time. This is the amount of time you want the downloaded file to be valid.
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Windows Updater installation: Download JWT File
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