Installing the Screenshots Storage Optimizer

ObserveIT can store sessions with full video recording in the file system or in the SQL database. Archiving full sessions with many screenshots takes up processor time and bandwidth.

If configured, ObserveIT will store sessions on "Hot" Solid State Drive (SSD) based devices to provide faster session archiving. After sessions stored in the SSD-based Hot storage are closed and signed, the Screenshots Storage Optimizer packs and zips session video on an SSD-based "Warm" storage device. This speeds the archiving process and uses less processor time.After sessions stored in the SSD-based Hot storage are closed and signed, the Screenshots Storage Optimizer packs and zips session video on a "Warm" storage device. This speeds the archiving process and uses less processor time."

The required SSD grade for the hot storage is a fast Mixed Use (MU).

After installation, the Screenshots Storage Optimizer must be configured.

The Screenshots Storage Optimizer can be installed anywhere on the same domain as the ObserveIT Application server and Web Console. It must have access to the “Hot” and “Warm” storage folders. More specifically, we recommended installing it directly to the SSD-based "Hot" storage drive where the "Hot" storage folder is configured.

Access to Advanced Web Console Setup is required to complete the Screenshot Optimizer installation.

 

  1. Navigate to the ObserveIT Web Console (from your Internet broowser), for example https:// OITsrv1/ObserveIT.

  2. When prompted by the ObserveIT Web Console, set up the password for the build-in admin user.

  3. From License File, click Choose File and select your ObserveIT license. Click Activate.

  4. In the ObserveIT Web Console, select Management Console > Configuration and select Service Settings on the left.

  5. Click the Download button for the Screenshot Storage Optimizer service.

  6. Save the file to the ObserveIT Console server.

  7. Connect to the Web Console machine, where you downloaded and extracted the ObserveIT Installer.

  8. Make sure to Run as administrator.

  9. Navigate to ObserveIT_Setupv.xx > Screenshots Storage Optimizer folder and click ScreenshotsStorageOptimizer installer. Follow the Wizard. When prompted to provide the configuration, make sure to use the file saved in Step 6

Open PowerShell as administrator and paste the following commands to execute automatically.

The below command assumes the ObserveIT installer is located under the C:\Temp\ObserveIT-_Setup_vx.x.x.xxx path. Replace the location with the location of ObserveIT installer you are using.

After the execution the following command, the installation Wizard opens.

Start-Process msiexec -ArgumentList '/i', "C:\Temp\ObserveIT_Setup_vx.x.x.xxx\ScreenshotsStorageOptimizer\ScreenshotsStorageOptimizer.msi", '/norestart', '/l*v ObserveITWebConsole_setup.txt' -Wait

Screenshot Storage Optimizer Wizard

  1. Open the wizard using manual or automatic installation.

  2. Click Next.

  3. Install in the default folder or browse to the folder you want. Click Next.

  4. Select the authentication method. Click Next.

  5. Enter the locations. Click Test Connection.

  6. If the test is successful, click Next. The installation starts.

  7. When complete, click Close.

    When the Wizard is done, continue with Advanced Web Console Setup.

Related Topics:

Installing ObserveIT Components

Installing ObserveIT Application Server

Installing ObserveIT Web Management Console

Installing the Website Categorization Module

Verifying the ObserveIT Services Identity