Upgrading Windows Agents

Windows Agents are upgraded by the Agent Auto Upgrade feature. For more information, see Agent Auto Upgrade.

When you are ready to upgrade the Windows Agents, you create an Update Set that defines the schedule, version and endpoints you want to update. (SeeCreating Upgrade Sets.)

If this is the first time you are using the Agent Auto Upgrade, you install the Updater on each endpoint. The Updater is included in the AutoUpdateService folder. (See Installing the Updater for Windows Agent Auto Upgrade.)

All the upgraded ITM On-Prem (ObserveIT) Agents (or Servers) will show their new upgraded version number on the Configuration > Endpoints tab of the Web Console.