Changing an IIS 10.X Listening Port

You can change the TCP port on which the Web site hosting the ITM On-Prem (ObserveIT) Application and Web Management virtual directories listens. However, you must keep this port unique for the listening IP address of other Web sites that might be running on the same server. If two Web sites are using the same listening port (for example port 80), their other listening parameters (such as, the listening IP address or the Host Header parameter) must be unique.

To change the listening port of a Web site in IIS 10.X:

1. On the server running IIS, open IIS Manager from the Administrative tools folder. Expand your server name, then expand Sites.

2. Right-click ObserveIT Web Site and select Edit Bindings. You can also click the Bindings link in the Actions pane.

3. In the Site Bindings window, click the current site bindings, and then click Edit.

   

4. In the Edit Site Binding window, check the TCP Port of the Web site. If required, change this value. Click OK, and then click Close.

   

   After the Port number is changed, the modified listening port of the Web site will be displayed in the Web Sites list.

   

5. To check if the server has begun listening on the modified port, run the netstat -a command from the command prompt.

6. Change the TCP port for the ITM On-Prem (ObserveIT) Notification Service, as follows:

   By default, the location and name of the configuration file is: %systemroot%:\Program Files\ObserveIT\NotificationService\ObserveIT\ObserveIT.WinService.exe.config

   1. Edit the configuration file by using a text editor such as Notepad.exe, and insert the correct server name and port: <add key="DataUrl" value="http://serverName:port/ObserveIT/" />

   2. Restart the ITM On-Prem (ObserveIT) Notification Service.