Recording Video and Metadata for All Applications

This Application Recording Policy option lets you record all the applications that are used by users logged on to a monitored computer. (Default policy) (Windows and Mac-based policies).

If you do not want to record all the applications that are used, ITM On-Prem (ObserveIT) lets you specify which applications to exclude from being recorded. You can specify websites and website categories that should be excluded in your recording policies in addition to specific applications or URLs.

Exclude URLs from recording by using “**” and not “**” or “” or “”. Starting with Google Chrome 69, Google has changed the displayed URL in the Address Bar. It now hides everything in front of a site’s actual domain name by default. This includes the scheme (for example "HTTP", "HTTPS:") and trivial subdomains (for example " "WWW" and "M") from steady state.


  1. Select the Record video and metadata for all applications to create a recording policy for all applications.

  2. Specify the list of applications that you want to exclude, using the following options:

    • Exclude desktop application: Select each desktop application that you want to exclude and click Add.
    • Exclude Web-application/site by URL: Specify the URL of each web application or website that you want to exclude, and click Add. You can specify part of the URL path, or the exact URL by selecting the Exact Match check box.

      Although the application will be added, it will only be recorded when the user accesses the specified URL. URL filtering is supported on Internet Explorer, Firefox, and Chrome applications.

    • Exclude Web-application/site by category: From the drop-down list, select the website category of each web application or website that you want to exclude and click Add.

    The ITM On-Prem (ObserveIT) Application Server records all applications except for those in the Exclude list.

  3. To remove applications from the list, select them and click the Remove button.

  4. To record only textual metadata for the excluded applications, select the Record metadata-only for the above excluded applications check box. No video will be recorded.

  5. Click Save to save the changes. Setting changes will take effect on new user sessions, after the current sessions are closed.

Related Topics:

Application Recording Policy

Recording Video and Metadata for Defined Applications

Recording Metadata-only for All Applications

Using Activity Replay