Flagging Alerts for Follow-Up

Flagging an alert enables you to highlight an event that requires further attention. After flagging an alert, it cannot be archived or deleted from the system.

To flag alerts for follow-up

1. In the Alerts page, select the alert and click the Flag icon next to it.

   

2. You can filter the list of alerts based on the flagged/not-flagged status.

Note the following:

• When flagging an alert, the system stores the Console user name and the time that the alert was flagged (this information is also shown in a tooltip).

• Only the user who flagged an alert (or the administrator) can un-flag it. The system stores the user name and time of the un-flagging (this information is also shown in a tooltip).

• The same user can flag/un-flag an alert as many times as required, without any message interruption.