ITM On-Prem (ObserveIT) Remote Architecture

This diagram shows the ITM On-Prem (ObserveIT) remote architecture using Mutual TLS (mTLS) authentication. This is the suggested architecture for remote endpoints, useful in work from home environments. ITM On-Prem (ObserveIT) Agents are installed on the remote endpoints and are connected to the Application servers.

For more information about requesting and configuring mTLS, see mTLS Authentication Certification.

This architecture examples includes:

Remote endpoints with ITM On-Prem (ObserveIT) Agents connect using VPN or WWW using HTTPs
External network load balancer is located behind the firewall
mTLS authentication is used between remote endpoints and the external network load balancer