Configure Screen Capture Data Storage

After installing the ITM On-Prem (ObserveIT) Screenshot Storage Optimizer component (see Installing the Screenshot Storage Optimizer), configure ITM On-Prem (ObserveIT) to work in Hot Storage/Warm Storage configuration to store the captured screen capture data:

Prerequisites:

• ITM On-Prem (ObserveIT) Databases installed (see Installing the ITM On-Prem (ObserveIT) Databases)

• ITM On-Prem Web Console installed (see Installing ITM On-Prem Web Console)

• ITM On-Prem (ObserveIT) Application Server installed (see Installing ITM On-Prem (ObserveIT) Application Server)

• Screenshot Storage Optimizer installed (See Installing the Screenshot Storage Optimizer)

1. Log into ITM On-Prem Web Console and select the Management Console tab.

2. Select the Configuration tab.

3. From the left-menu, select Storage Management > Storage.

4. Select the Screen Capture Data tab.

5. Click the Change storage mode button and Yes to confirm that you are sure you want to make changes. The Change Storage Mode dialog box displays.

6. Select On fast SSD-based hard drive, and then signed sessions on standard hard drive (Warm Storage).

7. For Hot Storage path, enter UNC path to the Hot Storage volume on the first ITM On-Prem (ObserveIT) Application Server in your ITM On-Prem (ObserveIT) deployment. For example:

   \\appsrv1.domain.local\oiths

8. Click Test Access. If ITM On-Prem (ObserveIT) can access the path, a green checkmark will appear next to the button.

9. For Warm Storage path, enter the UNC path to the SMB share on the screen capture data store that will host the ITM On-Prem (ObserveIT) Warm Storage. For example:

   \\fileserver.domain.local\oit\oitwarmstorage

10. Click Test Access. If ITM On-Prem (ObserveIT) can access the path, a green checkmark will appear next to the button.

11. For Archive path, enter the UNC path to the SMB share on the screen capture data store that will host the ITM On-Prem (ObserveIT) screen capture data archive. For example:

    \\fileserver.domain.local\oit\oitcoldstorage

12. Click Test Access. If ITM On-Prem (ObserveIT) can access the path, a green checkmark will appear next to the button.

13. Click Save Changes.

14. Click Save Changes again.

    ITM On-Prem (ObserveIT) screen capture data handling is now configured.

Configuring Hot Storage for additional Application Servers

In Configure screen capture data storage you have configured ITM On-Prem (ObserveIT) to use the Hot Storage volume on a single ITM On-Prem (ObserveIT) Application Server in your ITM On-Prem (ObserveIT) deployment.

If you have more than a single ITM On-Prem (ObserveIT) Application Server, in this section, you configure ITM On-Prem (ObserveIT) to utilize additional Hot Storage volumes on the other ITM On-Prem (ObserveIT) Application Servers.

Prerequisites:

• ITM On-Prem (ObserveIT) Databases installed (see Installing the ITM On-Prem (ObserveIT) Databases)

• ITM On-Prem Web Console installed (see Installing ITM On-Prem Web Console)

• ITM On-Prem (ObserveIT) Application Server installed (see Installing ITM On-Prem (ObserveIT) Application Server)

• Screenshot Storage Optimizer installed (See Installing the Screenshot Storage Optimizer)

• Completed Configure Screen Capture Data Storage

For each ITM On-Prem (ObserveIT) Application Server in your environment, do the following:

1. Log into ITM On-Prem Web Console and select the Management Console tab.

2. Select the Configuration tab.

3. From the left-menu, select Storage Management > Storage.

4. Select the Screen Capture Data tab.

5. Click Add New Storage.

6. In the Add New Storage dialog box, from the Storage type dropdown, select Hot.

7. Enter the UNC path to the Hot Storage volume on an additional ITM On-Prem (ObserveIT) Application Server.

8. Click Test Access.

9. If test is successful, click Save Changes.

Related Topic:

Custom Installation Steps