Screen Capture Prerequisites

Screen capture data takes up more storage space than metadata and is configured separately.

  • File system storing production ITM On-Prem (ObserveIT) screen capture data (ITM On-Prem (ObserveIT) Warm Storage) is formatted with 64 KB blocks.

  • File system storing archive ITM On-Prem (ObserveIT) screen capture data (ITM On-Prem (ObserveIT) Cold Storage) is formatted with 64 KB blocks.

  • Hot Storage formatted with NTFS 8 KB blocks. If not available, format with 4 KB blocks.

  • ITM On-Prem (ObserveIT) Warm Storage is shared over SMB.

  • ITM On-Prem (ObserveIT) Cold Storage is shared over SMB.

    SMB v3 is supported.

  • ITM On-Prem (ObserveIT) Service Account has Modify access to the Warm Storage folder

  • ITM On-Prem (ObserveIT) Service Account has Modify access to the Cold Storage folder.

  • File and Object Access auditing is disabled on disks storing ITM On-Prem (ObserveIT) screen capture data.

  • Indexing is disabled on disks storing ITM On-Prem (ObserveIT) screen capture data.

  • Disks storing ITM On-Prem (ObserveIT) screen capture data are excluded from antivirus scans.

Related Topic:

System Installation Prerequisites

Configuring Screenshot Storage