Active Directory Prerequisites

This section describes the requirements for the Active Directory Service Account running ITM On-Prem (ObserveIT) services.

All ITM On-Prem (ObserveIT) back-end components must be members of the same Active Directory domain.

ITM On-Prem (ObserveIT) Service Account

Create an Active Directory Service Account for ITM On-Prem (ObserveIT) with the following properties:

• Use current naming convention for the account. If no naming convention exists, use OITServiceAccount.

• Set user rights as member of the Domain Users Active Directory Security Group, no additional permissions are required.

• Set password to never expire.

ITM On-Prem (ObserveIT) Data Retention Account

Create an Active Directory Service Account for ITM On-Prem (ObserveIT) data retention with the following properties:

• Use current naming convention for the account. If no naming convention exists, use OITDataRetention.

• Set user rights as member of the Domain Users Active Directory Security Group, no additional permissions are required.

• Set password to never expire.

Related Topics:

System Installation Prerequisites

Creating a Service Account User in Active Directory