What's New

Release Notes for the current release can be found here.

New Features and Enhancements

Support for macOS Ventura 13

For installation and deployment, macOS Ventura requires a signed configuration profile.

With this update the following Configuration Profiles are available:

You can use a signed configuration profile as is. A Signed configuration profile is signed by Proofpoint and "Proofpoint" will display when users open the configuration profile. If you want to make changes to the Configuration Profile, use the version that is not signed. After making changes you must sign the configuration profile before deploying it

  • For macOS 11 (Big Sur) and higher (including Ventura)

    • IT Viewer macOS 11.signed.mobileconfig: Configuration Profile signed by Proofpoint

    • IT Viewer macOS 11.mobileconfig: Unsigned Configuration Profile, to be signed by customer

  • For macOS Ventura 13

    • Ventura Disable Login Items Notifications Sample Profile.mobileconfig: This is a sample configuration profile showing you how to disable all background task management notifications introduced in macOS Ventura (Login Items notifications). You can entirely disable all such notifications by creating a Configuration Profile based on this sample profile. This is a system-wide profile, so if you use it, notifications that were already triggered and that exist within the Notification Center will not display.

  • For macOS versions prior to macOS 11 (Big Sur):

    • IT Viewer macOS 10.x.signed.mobileconfig: Configuration Profile signed by Proofpoint

    • IT Viewer macOS 10.x.mobileconfig: Unsigned Configuration Profile, to be signed by customer

    See Profile Configuration FilesMac Agent Mass Deployment using JAMF

Generate Report to Excel

The option to generate and export reports to Excel has been added providing you with a more efficient and faster way to see the reported data. From this version, exporting to Excel is the recommended way to generate reports with large amounts of data.

This is done from the Reports tab in the ITM On-Prem Web Console. Previously you were able to generate reports in Excel but only generating an HTML report first. Now this additional option is available from the Reports screen, and with a single click on the Export to Excel link, you can generate an Excel report.

The Export to Excel link is also available on each screen in the Reports Wizard so you can select this option during any step.

If you use this option, dates in Excel are formatted as serial numbers. You can reformat them in Excel. It is recommended to mark the entire column and change the formatting using type Date.

For a more efficient screen display usage in the main screen of the Reports, the operations (links) of Run, Cached, Schedule, Copy, Edit, Delete are now available via a dropdown menu.

See: Running Reports

Enhanced Audit on Alerts Usage

Additional Alert operations are now available in the Audit screen. With this enhancement, the following information is available from the Configuration & Other Operations tab. (Configuration > Security & Privacy > Audit). This information displays in the Area column.

  • Exporting alerts to PDF

  • Exporting alerts to Excel

  • Printing alerts

  • Expanding alerts to view more details

This tab was previously Configuration Changes.

See: Auditing Configuration and Other Operations Changes

Desktop-Based Linux Agent Enablement & Configuration

The field Show desktop-based Linux agent parameters now unhides/exposes all elements that are required to enable and configure the usage of desktop-based Linux agent. (Configuration > Settings > System Settings).

Updated Support

Updated to .Net 6.0.11