Installation Guide

This installation guide describes all the steps required to install ObserveIT on your computers.

In Production environments, it is recommended that you use the ObserveIT custom installation (see ObserveIT Custom Installation) for a clean install and for upgrading existing versions. Using the ObserveIT.Installer.exe file that is part of the installation package is not recommended.

The topics include:

• System Requirements for ObserveIT Components describes the system requirements for installing the ObserveIT components.

• Supported Platforms describes the supported platforms on which you can install the ObserveIT Agent.

• Domain and Firewall Considerations for ObserveIT Installations describes the requirements for installations in which ObserveIT components belong to a domain, and the firewall considerations.

• Network Sizing Guidelines describes the considerations for network traffic size calculations.

• Obtaining a Commercial License describes the ObserveIT software editions and how to obtain and activate an ObserveIT license.

• Custom Installation describes the prerequisites for performing a custom installation of the ObserveIT server-side components, and provides a link to more detailed information.

• Installing the Website Categorization Module describes how to install the ObserveIT Website Categorization module which automatically detects categories of Websites that end users are browsing.

• Configuring Traffic Security describes the mechanisms for securing traffic between the ObserveIT Agent and the Application Server, and between the Application Server and the Database Server.

• Deploying the Server-Side Components describes how to configure the deployment options for the ObserveIT server-side components.

• Windows Agent Deployment describes how to manually install an ObserveIT Agent on a Windows-based server using the default and custom installation method.

• Windows Agent Deployment Methods describes the deployment methods for installing Windows Agents, other than manually.

• Unix/Linux Agent Deployment describes the prerequisites, and methods for deploying Unix/Linux Agents.

• Mac Agent Deployment Overview describes the prerequisites, and methods for deploying Agents on Mac systems.

• Upgrading ObserveIT describes the prerequisites, and methods for upgrading Windows, Unix/Linux, and Mac Agents.

• Uninstalling ObserveIT describes how to remove the ObserveIT Server-side components and the ObserveIT Agents from the computers on which they were installed.

• Troubleshooting the ObserveIT Components describes how to troubleshoot the ObserveIT components to resolve any issues that may arise during installation and configuration of ObserveIT.