Message Report Configuration
This topic describes the metadata that you can select to include in a report about messages that were displayed on monitored Windows or Mac endpoints (see Report Types). Messages can be used to track user sessions and their interaction with the desktop. Having proof that a user was presented with and acknowledged a message is useful for auditing and security purposes. For details, see Managing Messages.
For detailed instructions on the steps required to create a report, see Creating a Custom Report.
When creating aMessages type report, you can specify types of columns for:
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Message fields: as described in the table
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Session fields: see Session Report Configuration
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Endpoint fields: see Endpoint Report Configuration
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User fields: see User Report Configuration
Type | Column | Description |
---|---|---|
Message | Subject of the message | Message Name |
Message Text |
Text content of the message |
|
Posted By |
User who posted the message |
|
Expiration Date |
Message expiration date |
|
Is Mandatory |
Whether or not a mandatory reply is configured for the message |
|
Block Wait Secs |
Number of seconds configured for user to respond to a blocked message |
|
Show Only One Time |
Message is displayed once only |
|
Is blockable |
Whether or not the message is configured to block the screen |
|
Reply Validation URL |
URL to the acknowledged reply |
|
Reply Date |
Date (from server) of the message reply |
|
Reply Date (local endpoint time) |
Date (from local endpoint) of the message reply |
|
Acknowledge |
Message was acknowledged |
|
Ticket Reply |
Reply to a ticket request |
|
Acknowledge Date |
Date (from server) the message was acknowledged |
|
Acknowledge Date (local endpoint time) |
Date (from local endpoint) the message was acknowledged |
See also