Application Servers Portal

In the App Servers portal of the Admin Dashboard, you can view the statuses of Application Servers to verify whether they are working properly. This enables you to easily identify problematic Application Servers and issues regarding connections to the database or to your file system, which may affect whether recorded data is saved. From the App Servers portal, you can drill down to investigate related system events to identify the causes and respond accordingly.

To view Application Server status and to drill down to related events

In the App Servers portal, view a list of Application Servers and statuses (color-coded per severity). The colored severity bar (on the left) indicates the event/operational status severity level. For descriptions of the Application Server statuses, see Assessing Application Server Statuses and Details.
To drill down to examine event details, click the relevant Application Server.

The System Events page opens, filtered to display the Application Server and the related system events that caused the error. The most recent event that caused the error appears at the top of the list.
Expand an event to view more details.
Assess the problem and perform the required corrective action. For example, if the Application Server is not working properly, then you need to restart the Internet Information Service (IIS) to restart the Application Server.

For further details about system events and event types (and some possible causes and solutions), see Viewing System Events and Event Types.