ObserveIT Web Console Users

ObserveIT administrators are also known as Console Users. Console Users can log on to the ObserveIT Web Console and view recorded sessions and other information, as well as make configuration changes based upon their role.

Console Users can be granted Admin, View-Only Admin, or Config Admin roles, and given permissions on specific servers, groups of servers, or individual users, based upon the organization's requirements. This allows the administrator to grant granular replaying access control permissions for specific security managers or auditors (for example, to be allowed to view servers only in the “SQL Servers” server group, or to be allowed to view sessions only for a limited scope of users).

The Admin role has the highest permissions with full control over all the management features of ObserveIT. An Administrator can make changes to the ObserveIT configuration, and is allowed to view all session recordings. This is the default role.
The View-Only Admin role can view session recordings, but does not have access to ObserveIT configuration options.
The Config Admin role allows administrative access to the Web Console without the ability to review user activity logs or screen recordings. Config Admin users can access specific configuration areas, and can manage other Config Admin user accounts.

Different levels of access can be defined for specific users or user groups. Console users can be granted permissions to view recorded sessions on one or more endpoints (on which the ObserveIT Agent is installed), endpoint groups, individual users (domain\user), or Active Directory groups. These permissions are given to users based on their defined role.

You can create either additional Local Console Users (which will be created in the ObserveIT database) or additional Active Directory-based Console Users (if an LDAP Target has been established).

Console Users can also be configured to receive email notifications about system events.

The entire configuration process is done through the Configuration > Console Users page of the Web Console.

The following topics in this section describe how to: