Enabling Secured LDAP

ObserveIT supports secured SSL communication to Active Directory via Secure LDAP (LDAPS). When LDAPS is configured, all communication via Active Directory will be encrypted.

In order to use Secured LDAP, you must first enable it in the configuration files of the ObserveIT Application Server, Web Console, and Notification Service.

To enable secured LDAP on the Application Server

  1. Locate the folder: C:\Program Files\ObserveIT\Web\ObserveITApplicationServer.

  2. In the web.config file, locate the following key:

    <add key="IsLdaps" value="false" />

  3. Change the value from "false" to "true".

  4. Save the web.config file.

  5. Log off and then log back on to the Web Console.

To enable secured LDAP on the Web Console

  1. Locate the folder: C:\Program Files\ObserveIT\Web\ObserveIT.

  2. In the web.config file, locate the following key:

    <add key="IsLdaps" value="false" />

  3. Change the value from "false" to "true".

  4. Save the web.config file.

  5. Log off and then log back on to the Web Console.

To enable secured LDAP on the ObserveIT Notification Service

  1. Locate the folder: C:\Program Files\ObserveIT\NotificationService.

  2. In the ObserveIT.WinService.exe.config file, locate the following key:

    <add key="IsLdaps" value="false" />

  3. Change the value from "false" to "true".

  4. Save the web.config file.

  5. Log off and then log back on to the Web Console.

    All your LDAP connections will now be secured. An indication will be displayed in the LDAP Settings page.